Terms of Service

My Car Doctors (Zernox LLC) (“My Car Doctors,” “we,” “our,” or “us”) operates the website https://mycardoctors.com. By accessing or using our website and services, you agree to be bound by these Terms of Service.

Agreement to Terms

By using our website, booking services, or communicating with us via phone, email, or SMS, you agree to these Terms of Service and our Privacy Policy.

If you do not agree, you must not use our services.

Description of Services

My Car Doctors provides mobile car body repair, mobile auto detailing, and mobile alloy wheel repair services across Texas, United States.

We use modern systems, including GoHighLevel (GHL), to manage customer data, bookings, and communications, including SMS, email, and phone interactions.

User Responsibilities

By using our services, you agree to:

Provide accurate and complete information

Ensure availability for scheduled appointments

Use our services only for lawful purposes

Not misuse or interfere with our systems or communications

Acceptable Use

You agree not to:

Use our services for fraudulent or illegal activities

Attempt to gain unauthorised access to our systems

Interfere with the operation of our website or services

Send false or misleading information

Payments & Billing

Payments for services are due as agreed at the time of booking or service completion.

We reserve the right to:

Refuse service for non-payment

Cancel or reschedule appointments if necessary

All pricing is subject to change without prior notice.

SMS Messaging Terms

By opting into SMS communications from My Car Doctors, you agree to receive messages related to our services.

You must be 18 years of age or older to use this SMS service.

Types of messages you may receive:
Appointment confirmations, appointment reminders, service updates, follow-ups regarding your request, and customer support communications related to mobile car repair and detailing services.

Opt-Out Instructions:
You can cancel the SMS service at any time. Just text “STOP” to +1 346-545-5081. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

Help Instructions:
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected].

Carrier Disclaimer:
Carriers are not liable for delayed or undelivered messages.

Message & Data Rates:
As always, message and data rates may apply for any messages sent to you from us and to us from you.

Message Frequency:
You will receive appointment-based messages, including confirmations, reminders, and follow-ups. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Privacy Policy Reference:
If you have any questions regarding privacy, please read our privacy policy: https://mycardoctors.com/privacy-policy

Communications & Consent

By submitting your information through our website or booking system, you consent to receive communications from us via:

SMS

Email

Phone calls

These communications are facilitated through GoHighLevel and are used strictly to provide services, updates, and customer support.

Consent is required before receiving SMS messages and is not a condition of purchase.

Intellectual Property

All content on this website, including text, branding, graphics, and design, is the property of My Car Doctors and may not be copied, reproduced, or distributed without permission.

Disclaimers

Our services are provided “as is” and “as available.”

We do not guarantee:

Specific repair outcomes beyond reasonable industry standards

Continuous or error-free website operation

Immediate availability of services

Limitation of Liability

To the fullest extent permitted by law, My Car Doctors shall not be liable for:

Indirect, incidental, or consequential damages

Loss of data, profits, or business opportunities

Delays or failures caused by factors beyond our control

Indemnification

You agree to indemnify and hold harmless My Car Doctors from any claims, damages, or losses resulting from:

Your use of our services

Your violation of these Terms

Termination

We reserve the right to suspend or terminate access to our services if:

You violate these Terms

You misuse our systems or communications

Governing Law

These Terms are governed by the laws of the State of Texas, United States, without regard to conflict of law principles.

Changes to Terms

We may update these Terms of Service at any time. Updates will be posted on this page with a revised date.

Continued use of our services after updates constitutes acceptance of the revised Terms.

Contact Information

My Car Doctors (Zernox LLC)
5900 Balcones Drive, Ste 100
Austin, Texas 78731
United States

Email: [email protected]
Phone: +1 346-545-5081